Editors Pick

News / Online

Marriott CEO on shifting loyalty from transactional to emotional

By Morgan Hines | September 19, 2024

Hotel loyalty programs have traditionally been focused on room nights as the primary redemption offering, but Marriott CEO Anthony Capuano believes Bonvoy can go far beyond traditional expectations. Read More

News / Startups

“Founder mode” or "manager mode"? Travel execs weigh in on leadership styles

By Morgan Hines | September 18, 2024

Travel leaders share their take on recent comments from Airbnb CEO Brian Chesky about the management style he believes is most effective. Read More

Opinion / Online

The dream of a travel one-stop-shop: what comes next?

By Gulce Karsli Rozenveld - Oojo | September 17, 2024

CEO of Oojo, Gulce Karsli Rozenveld, discusses the dream of an all-in-one travel platform and all of its possibilities. Read More

News / Technology

Unpacking airline disruption challenges - data, communication, personalization

By Linda Fox | September 16, 2024

With the global IT outage in July and a summer of strikes fresh on their minds, airline executives discussed how disruptions are managed, the importance of data and informing passengers at the... Read More

Interview / Technology

CEO Spotlight: Jeff Kim of Yanolja Cloud

By Mitra Sorrells | September 13, 2024

Yanolja Cloud is the hotel tech arm of Yanolja, a leading travel app in South Korea, and provides hotel management software, booking engines, inventory distribution systems and more, with operations in... Read More

News / Online

Airbnb quietly reopens platform to new Experience listings

By Morgan Hines | September 11, 2024

After saying last month that it would accept submission of new Experiences beginning next year, Airbnb quietly reopened to new listings on Tuesday. Read More

News / Online

Google fined €2.4B after losing appeal in EU antitrust shopping case

By Morgan Hines | September 10, 2024

The fine, initially announced in 2017 and then appealed by Google, is being imposed against the internet giant for abusing its “dominant position” in a number of online search markets as it favored its... Read More

News / Online

Booking Holdings' new CFO expects connected trip "is really there" in 3 to 5 years

By Morgan Hines | September 10, 2024

Ewout Steenbergen, chief financial officer at Bookings Holdings since March, called out the company's work in alternative accommodations and artificial intelligence and strong demand in Asia as key... Read More

News / Online

Women comprise 15.6% of B2B travel tech leadership: What the statistic means

By Morgan Hines | September 9, 2024

The analysis is based on a recent study of more than 400 B2B travel tech players at travel management companies and technology providers for accommodation distribution, airlines, car rentals,... Read More

News / Online

Airbnb takes aim at NYC a year after “failed” STR regulations

By D.J. Catron | September 6, 2024

Hotel prices and rents in New York are both up a year after the city cracked down on short-term rentals, prompting Airbnb to call for changes to the law. Read More

News / Technology

Agoda’s human approach to learning and growing with AI

By D.J. Catron | September 5, 2024

Idan Zalzberg, Agoda’s chief technology officer, details how the company uses technology and especially generative AI in its pursuit to become a virtual “travel companion.” Read More

News / Online

Online travel giants hone in on social, mobile, loyalty

By Linda Fox | September 4, 2024

In Q2 earnings calls, Booking Holdings said it was increasing spend in social platforms, while Expedia said it was getting "surgical" around identifying drivers of repeat business. Read More

News / Online

Should the airline industry be looking at sustainability more holistically?

By Morgan Hines | September 3, 2024

The airline industry has long discussed sustainability efforts related to carbon emissions. But new measures show it's not on track to reach a “net-zero scenario.” Read More

Opinion / Online

Cookieless is toast: What can travel marketers do to stay ahead?

By Kurt Weinsheimer - Sojern | August 30, 2024

Kurt Weinsheimer, chief product officer at Sojern, shares what's next for the travel industry following Google's decision not to phase out third-party cookies on its browser. Read More

Interview / Technology

CEO Spotlight: Steve Singh of Spotnana

By Linda Fox | August 29, 2024

Steve Singh was announced as CEO of Spotnana in June, adding to his existing roles of executive chairman of Direct Travel, Troop, Spotnana and Center as well as other technology companies. He is also... Read More

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