Opinion

Amadeus senior director Jay Richmond discusses how cloud technology and accessibility to data have the potential to create a smoother experience for travelers.... Read More

Serko CEO and co-founder Darrin Grafton discusses how businesses and travel industry stakeholders might ease travel policy leakage issues and ultimately provide a better experience for all.... Read More

The rumored tie-up would mix Uber’s high-frequency, low-cost engagement with Expedia’s low-frequency, high-value transactions - layered with AI and a massive customer base.  ... Read More

Word that Uber has considered acquiring Expedia Group - first reported by the Financial Times - has generated quite a bit of reaction from industry leaders, including this opinion from the former CEO of MMGY Global.... Read More

The founder of HotelRunner explains why differentiation and problem-solving are key in an investment landscape where there is an over-supply of GenAI startups, not unlike SaaS more than a decade ago.... Read More

Holibob's CEO and co-founder, Craig Everett, speaks on influencers' potential impact on the travel industry if they begin selling products through social media posts.... Read More

Hospitality businesses need to walk a line between the use of data analytics to inform decisions and providing good service to guests.... Read More

Chief marketing officer at Mindtrip, Michelle Denogean, says travel has a problem advancing top of the hourglass inspiration through the bottleneck that leads to conversions in planning and booking stages.  ... Read More

Timothy O'Neil-Dunne discusses why the travel industry shouldn't be over-reliant on artificial intelligence just yet.... Read More

CEO of Oojo, Gulce Karsli Rozenveld, discusses the dream of an all-in-one travel platform and all of its possibilities.... Read More

Stephanie Meltzer-Paul, executive vice president of global loyalty at Mastercard, explores what's possible when the right mix of personalization, loyalty and technology are activated.  ... Read More

Kurt Weinsheimer, chief product officer at Sojern, shares what's next for the travel industry following Google's decision not to phase out third-party cookies on its browser.... Read More

Alina Arnelle of BeCause writes that sustainability data management can give travelers confidence that a hotels’ actions toward the environment are genuine.... Read More

Ragnar Fjölnisson, founder of Kaptio, writes that by fully embracing digital transformation, multi-day tour operators can enhance customer satisfaction, drive economic growth and contribute to a more sustainable travel industry. ... Read More

Responsible Travel's chairman Justin Francis discusses how marketing ploys designed to entice already frequent flyers to fly are irresponsible in light of climate challenges.... Read More