Editors Pick

News / Online

How embracing a creator mentality can bolster travel marketing

By Morgan Hines | August 28, 2024

United, Hostelworld, Ryanair and other travel brands are cultivating a persona on social as engaging with audience has become a practical requirement for success for travel brands - and entertaining... Read More

News / Online

Booking.com’s U.S. managing director on growth plans, STRs and marketing

By Morgan Hines | August 27, 2024

Booking.com’s partnership with rapper Ludacris is its latest in a string of celebrity tie-ups. The marketing effort is more complex than a flash in a pan, according to Ben Harrell, U.S. managing... Read More

News / Technology

MultiOn targets travel use cases for its AI agent

By Mitra Sorrells | August 26, 2024

Backed by General Catalyst, Amazon Alexa Fund, Maven Ventures, Samsung Next and individuals from OpenAI, MultiOn is rapidly developing its AI agent technology for travel and other applications. Read More

News / Online

Travel social content sways some consumers more than others

By Linda Fox | August 23, 2024

Converting looks and likes on social media to actual bookings is a challenge for travel marketers, but Phocuswright research has interesting insights on those consumers most likely to convert. Read More

News / Technology

Hospitality retailing tech looks to fulfill “ultimate guest experience”

By D.J. Catron | August 22, 2024

The combination of new technology and deep data resources is opening opportunities for hoteliers to digitally offer concierge-like recommendations and bookings of a wide variety of products and... Read More

Interview / Technology

CEO Spotlight: David Woolenberg of Duetto

By Mitra Sorrells | August 21, 2024

Duetto provides a suite of cloud applications for more than 6,000 hotels to help them increase efficiency, revenue, and profitability. David Woolenberg has been Duetto's CEO since January 2020. Read More

News / Distribution

Sonder writes new chapter with Marriott licensing deal, new funding

By Linda Fox | August 19, 2024

Sonder, which has faced challenges recently including a delisting from the Nasdaq and job cuts, will have access to $146 million to drive growth as well as help with the integration of its... Read More

Opinion / Distribution

Wizz Air’s marketing gimmick shows need for more regulation of aviation emissions

By Justin Francis - Responsible Travel | August 19, 2024

Responsible Travel's chairman Justin Francis discusses how marketing ploys designed to entice already frequent flyers to fly are irresponsible in light of climate challenges. Read More

News / Technology

The role of DMOs in helping their partners effectively use AI

By Morgan Hines | August 16, 2024

As travelers begin to use AI search engines and agents for trip planning, should DMOs play a role in helping their suppliers understand how to use the technology to drive revenue? Read More

News / Online

Short-term rentals feeling pinch of overtourism backlash

By D.J. Catron | August 15, 2024

While strict new regulations in New York, Barcelona and others pose threats, the STR industry sees hope in more balanced approaches in Valencia and the European Union. Read More

Opinion / Online

Keeping the "Human in the Loop" in travel

By Klaus Kohlmayr - IDeaS | August 14, 2024

Chief evangelist and development officer at IDeaS, Klaus Kohlmayr, shares his thoughts on AI and its impact on humans. Read More

News / Technology

Priorities, challenges and next steps for Lufthansa Innovation Hub

By Linda Fox | August 13, 2024

Travel startups including Squake, Navit, Swifty and Uptrip have come out of the Lufthansa Innovation Hub. Now, at 10 years old, the corporate venture unit is looking at how it scales further, does more... Read More

News / Online

Q&A: Travelport's Greg Webb talks future of NDC, IT outage, more

By Morgan Hines | August 12, 2024

At the Global Business Travel Association conference in Atlanta late last month, Greg Webb sat down with PhocusWire for a wide-ranging interview on the travel industry, Travelport and more. Read More

News / Online

Expedia sees rise in Q2 earnings – but warns of “softening travel demand”

By D.J. Catron | August 8, 2024

New CEO Ariane Gorin oversaw 6% increases year over year in gross bookings and revenue in Q2, but a slow July has the company expecting those numbers to fall between 3-5% for Q3. Read More