Editors Pick

News / Technology

Marriott agrees to pay $52M, improve cybersecurity to settle multiple data breaches

By Mitra Sorrells | October 9, 2024

The three data breaches, dating back to 2014, affected hundreds of millions of customers of both Marriott and its subsidiary Starwood. Read More

News / Technology

How AI search platforms may change travel marketing

By Mark Frary | October 9, 2024

Natural language capabilities are changing how consumers search for answers to their travel queries - creating opportunities for marketers and for companies such as Perplexity and You.com. Read More

News / Technology

Flexible living drives hospitality and residential technology convergence

By Matthew Parsons | October 8, 2024

The growing number of mixed-use properties creates gaps for a new breed of tech-enabled hospitality companies, in particular non-hotel brands, to enter new markets. Read More

News / Startups

Where are they now? Catching up with the Hot 25 Travel Startups for 2020

By Mileva Sapic | October 7, 2024

AllFly, Mize, Questo, Magpie and FutureStay update PhocusWire on what they've been up to since they were named part of PhocusWire's Hot 25 Travel Startups for 2020. Read More

News / Online

As pressures mount on corporate travel to improve sustainability, progress is challenging

By Morgan Hines | October 4, 2024

Corporate travel is dealing with pressure from employees, a more stringent government and regulatory environment and stronger climate science as it continues to look for ways to operate more... Read More

Opinion / Technology

The future of hospitality lies in the perfect balance between data and service

By Alan Young - Infor | October 3, 2024

Hospitality businesses need to walk a line between the use of data analytics to inform decisions and providing good service to guests. Read More

News / Technology

Hype versus reality: How fast is generative AI changing the travel industry?

By Morgan Hines | October 2, 2024

Industry leaders from Accor, Sabre, Cloudbeds, Navan, MakeMyTrip and more share their thoughts on generative AI and whether it has lived up to expectations thus far. Read More

News / Startups

Travel startup funding in Q3 dominated by earlier rounds

By Linda Fox | October 1, 2024

Check out who received investment and the deals that were done in PhocusWire's Q3 roundup of funding and M&A activity. Read More

News / Technology

What airlines wish they had in the disruption toolkit

By Linda Fox | September 30, 2024

Airline executives want self-service apps for passengers during a disruption as well as decision making support systems but they also want more support from the top and joined-up thinking. Read More

News / Online

Listening, watching on TikTok essential for travel marketing success

By Morgan Hines | September 27, 2024

As TikTok has grown in popularity in recent years, brands have been figuring out how best to engage with their target audiences through the app. For travel brands new to TikTok, the best place to... Read More

News / Online

Tourist fees are becoming more common, but can they really help combat overtourism?

By Morgan Hines | September 26, 2024

Whether these fees on their own are making even a slight difference as the world seeks to address crowding and sustainability with travel continuing to boom is a point of contention among experts. Read More

Opinion / Technology

AI and travel: Are we there yet?

By Timothy O'Neil-Dunne - T2Impact | September 25, 2024

Timothy O'Neil-Dunne discusses why the travel industry shouldn't be over-reliant on artificial intelligence just yet. Read More

News / Technology

Q&A: Amadeus CTO on tech priorities, cloud and generative AI

By Linda Fox | September 24, 2024

PhocusWire talks to Sylvain Roy, CTO of Amadeus, about prioritizing technology projects and implementing generative AI internally and externally. Read More

News / Online

Norwegian airline and Strawberry hotels create shared loyalty currency

By Mitra Sorrells | September 23, 2024

The two brands have created a joint venture – Spenn – that will offer a common loyalty currency with no exchange fees and, eventually, a wide range of partners that provide earning and redemption offers... Read More

News / Online

Chesky on Airbnb's future in travel and beyond

By Morgan Hines | September 20, 2024

Chesky referenced Apple and Amazon’s trajectory - what if Apple never launched the iPod, or Amazon never sold more than books? - to explain why he believes Airbnb should offer much more than a place to... Read More

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