Expedia

News / Technology

How visual content is reshaping flight shopping for travelers, airlines and resellers

By Mitra Sorrells | May 1, 2024

One of the pillars of customer-centricity in the airline industry is rich content – giving flight shoppers a clear and visually compelling booking experience similar to what they see... Read More

News / Startups

Why trip-planning startups struggle, even as consumers call for an easier way

By D.J. Catron | April 30, 2024

An Accenture survey found consumers feel less confident about booking a hotel than buying a car, and booking a flight was nearly as nerve-wracking as getting a mortgage. Read More

News / Online

What a U.S.TikTok ban could mean for travel industry

By D.J. Catron | March 14, 2024

While the legislation faces an uncertain future in the U.S. Senate and likely legal challenges if it becomes law, a ban could have far-reaching ramifications for travel companies. Read More

News / Online

Online travel giants set new record for marketing spend in ‘23

By Mitra Sorrells | March 13, 2024

Expedia Group, Booking Holdings, Airbnb and Trip.com Group collectively spent $16.8 billion on sales and marketing in 2023 as they compete with one another and with suppliers enticing travelers to book... Read More

News / Online

STR industry faces new rules in Europe; Airbnb welcomes change

By Morgan Hines | February 29, 2024

The short-term rental industry will have 24 months to comply with new industry regulations to be implemented across Europe. Read More

News / Technology

Q&A: Conor Grennan on how travel companies can use generative AI as a strategic advantage

By Mitra Sorrells | February 16, 2024

The NYU Stern dean and consultant on generative AI explains why it is a change management issue and so much more than a simple tool - and why training employees how to use it is like "giving them an... Read More

News / Online

Peter Kern stepping down, Ariane Gorin to take over as Expedia Group CEO in May

By Mitra Sorrells and Derek Catron | February 8, 2024

Kern has been Expedia Group's CEO since April 2020. The announcement came during an earnings call in which the company reported its highest ever full-year and fourth quarter revenue. Read More

News / Online

CEO Spotlight - Peter Kern of Expedia Group

By Mitra Sorrells | January 29, 2024

In a discussion last week at the ALIS event, Expedia Group CEO Peter Kern covers a range of topics including generative AI, next steps for One Key, customer acquisition strategies, global growth and... Read More

Opinion / Technology

5 truths for travel marketers: 2024 update

By Jared Alster - Dune7 | January 23, 2024

Generative AI is both friend and foe for travel marketers, and Google remains the dominant search player. Read on as Dune7's Jared Alster updates on the travel marketing truths he laid down in 2023. Read More

News / Distribution

How global consumer trends are impacting travel

By Linda Fox | January 8, 2024

We look at how Euromonitor's global consumer trends are playing out in the travel industry. Read More

News / Online

Top Travel Industry Predictions for 2024

By Morgan Hines | January 2, 2024

Leaders from across the travel industry share their thoughts on what the industry should be watching and working on in 2024. Read More

News / Online

Expedia Group's Julie Whalen talks tech transformation and travel demand

By Linda Fox | December 14, 2023

With just over a year as CFO of Expedia Group under her belt, Julie Whalen took to the stage at The Phocuswright Conference 2023 to discuss the company's technology developments, the impact of... Read More

News / Online

ChatGPT, travel data, OTAs: PhocusWire’s top opinion stories of 2023

By PhocusWire | December 13, 2023

This year's popular op-eds were heavy on AI and also covered TikTok and Instagram influencers and the loyalty strategies of Expedia, Booking, Hopper and Airbnb. Read More

News / Online

Expedia has given $1.5M in grants to nonprofits as part of new fund

By Morgan Hines | November 28, 2023

Expedia is looking to bolster efforts to remove barriers to travel with its new funding initiative. Read More

News / Technology

More than one-third of leisure travelers have used GenAI tools, report says

By Morgan Hines | November 10, 2023

More than half of leisure travelers who have used generative artificial intelligence planning tools booked most or all of the recommendations provided by the chatbot. Read More

Most Popular
Latest Stories