Artificial Intelligence

 alt="PhocusWire's weekly travel tech news briefs: Booking.com, Delta, Qatar Airways and more"  title="PhocusWire's weekly travel tech news briefs: Booking.com, Delta, Qatar Airways and more"
News / Distribution
PhocusWire's weekly travel tech news briefs: Booking.com, Delta, Qatar Airways and more
By PhocusWire | October 4, 2024
Keep up with all the latest people, product and partner news from around the global travel industry in PhocusWire's weekly roundup. Read More
 alt="Decentralized Identity Foundation hackathon kicks off with track focused on travel solutions"  title="Decentralized Identity Foundation hackathon kicks off with track focused on travel solutions"
News / Technology
Decentralized Identity Foundation hackathon kicks off with track focused on travel solutions
By Mitra Sorrells | October 3, 2024
Developers entering the “Hospitality and Travel Challenge” have to demonstrate how decentralized identity technology combined with traditional travel technology can create a more frictionless,... Read More
 alt="Priceline adds voice capabilities from OpenAI to "Penny" chatbot"  title="Priceline adds voice capabilities from OpenAI to "Penny" chatbot"
News / Technology
Priceline adds voice capabilities from OpenAI to "Penny" chatbot
By Morgan Hines | October 2, 2024
Priceline's Penny chatbot can “hear” and understand user questions, predict needs based on historical interactions and "speak" its response. Read More
 alt="RentalReady launches fully autonomous AI agent for STRs"  title="RentalReady launches fully autonomous AI agent for STRs"
News / Technology
RentalReady launches fully autonomous AI agent for STRs
By Mileva Sapic | October 2, 2024
RentalReady's AI agent, Maia, will handle guest communication and assist with upselling, reviews, tasks and revenue management. Read More
 alt="Hype versus reality: How fast is generative AI changing the travel industry?"  title="Hype versus reality: How fast is generative AI changing the travel industry?"
News / Technology
Hype versus reality: How fast is generative AI changing the travel industry?
By Morgan Hines | October 2, 2024
Industry leaders from Accor, Sabre, Cloudbeds, Navan, MakeMyTrip and more share their thoughts on generative AI and whether it has lived up to expectations thus far. Read More
 alt="STARTUP STAGE: Trotter wants to connect individuals through travel"  title="STARTUP STAGE: Trotter wants to connect individuals through travel"
Interview / Startups
STARTUP STAGE: Trotter wants to connect individuals through travel
By Mileva Sapic | September 30, 2024
Using the Trotter app, consumers can share experiences, discover hidden gems and get personalized recommendations based on their preferences and interests. Read More
 alt="What airlines wish they had in the disruption toolkit"  title="What airlines wish they had in the disruption toolkit"
News / Technology
What airlines wish they had in the disruption toolkit
By Linda Fox | September 30, 2024
Airline executives want self-service apps for passengers during a disruption as well as decision making support systems but they also want more support from the top and joined-up thinking. Read More
 alt="What the travel industry is learning about effectively implementing AI"  title="What the travel industry is learning about effectively implementing AI"
From Our Partners / Technology
What the travel industry is learning about effectively implementing AI
By PhocusWire | September 30, 2024
DataArt's senior vice president of travel and hospitality explains why effective use of generative AI requires companies first deal with their technical debt and ensure they have a modern data... Read More
 alt="Breaking the bottleneck in travel’s hourglass problem"  title="Breaking the bottleneck in travel’s hourglass problem"
Opinion / Online
Breaking the bottleneck in travel’s hourglass problem
By Michelle Denogean - Mindtrip | September 27, 2024
Chief marketing officer at Mindtrip, Michelle Denogean, says travel has a problem advancing top of the hourglass inspiration through the bottleneck that leads to conversions in planning and booking... Read More
 alt="Listening, watching on TikTok essential for travel marketing success"  title="Listening, watching on TikTok essential for travel marketing success"
News / Online
Listening, watching on TikTok essential for travel marketing success
By Morgan Hines | September 27, 2024
As TikTok has grown in popularity in recent years, brands have been figuring out how best to engage with their target audiences through the app. For travel brands new to TikTok, the best place to... Read More
 alt="Mews brings in $100M in new financing to accelerate growth"  title="Mews brings in $100M in new financing to accelerate growth"
News / Technology
Mews brings in $100M in new financing to accelerate growth
By Mitra Sorrells | September 26, 2024
The Amsterdam-based hospitality technology company said it will use the fresh capital to become more aggressive with mergers and acquisitions to accelerate growth of its business. Read More
 alt="Shiji consolidates hotel customer data with single guest profile"  title="Shiji consolidates hotel customer data with single guest profile"
News / Technology
Shiji consolidates hotel customer data with single guest profile
By Linda Fox | September 25, 2024
The functionality built into Shiji’s property management system allows guests to share their data on a local or global level, which then enables hotels to remove duplicate profiles and get a truer... Read More
 alt="AI and travel: Are we there yet?"  title="AI and travel: Are we there yet?"
Opinion / Technology
AI and travel: Are we there yet?
By Timothy O'Neil-Dunne - T2Impact | September 25, 2024
Timothy O'Neil-Dunne discusses why the travel industry shouldn't be over-reliant on artificial intelligence just yet. Read More
 alt="Snowflake expands its data cloud platform with capabilities tailored for travel"  title="Snowflake expands its data cloud platform with capabilities tailored for travel"
News / Technology
Snowflake expands its data cloud platform with capabilities tailored for travel
By Morgan Hines | September 24, 2024
 Snowflake already works with clients including Hyatt, Tripadvisor, Booking.com, JetBlue and Marriott.   Read More
 alt="TripAdmit secures $1M in funding to expand internationally"  title="TripAdmit secures $1M in funding to expand internationally"
News / Startups
TripAdmit secures $1M in funding to expand internationally
By Mileva Sapic | September 20, 2024
TripAdmit, which automates tipping and trip review collection for tour operators, plans to expand its footprint across North America and Europe. Read More