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PhocusWire's in-depth coverage of airports, featuring news, analysis, interviews, research and more on airport facilities, their use of technology, passenger experience and relationships with airlines.

alt="Business travel, the CrowdStrike outage and the ongoing leakage battle" title="Business travel, the CrowdStrike outage and the ongoing leakage battle"
Opinion / Technology
Business travel, the CrowdStrike outage and the ongoing leakage battle
By Darrin Grafton - Serko | October 25, 2024
Serko CEO and co-founder Darrin Grafton discusses how businesses and travel industry stakeholders might ease travel policy leakage issues and ultimately provide a better experience for all. Read More
alt="Avilabs lands €8M for airline disruption management technology" title="Avilabs lands €8M for airline disruption management technology"
News / Technology
Avilabs lands €8M for airline disruption management technology
By Linda Fox | October 15, 2024
Iceland-based Avilabs has developed its Plan3 passenger disruption management system to help airlines when flights are hit by weather incidences and other irregular operations. Read More
alt="Airlines are pushing ancillaries to boost revenue, but new offerings slow to come" title="Airlines are pushing ancillaries to boost revenue, but new offerings slow to come"
News / Technology
Airlines are pushing ancillaries to boost revenue, but new offerings slow to come
By Morgan Hines | October 11, 2024
Ancillary services including baggage fees, meal upgrades, change fees and seat selection help boost airline profits, but why haven't airlines expanded their product catalog? Read More
alt="Where are they now? Catching up with the Hot 25 Travel Startups for 2020" title="Where are they now? Catching up with the Hot 25 Travel Startups for 2020"
News / Startups
Where are they now? Catching up with the Hot 25 Travel Startups for 2020
By Mileva Sapic | October 7, 2024
AllFly, Mize, Questo, Magpie and FutureStay update PhocusWire on what they've been up to since they were named part of PhocusWire's Hot 25 Travel Startups for 2020. Read More
alt="Truely secures $3.5M to drive eSIM services across travel" title="Truely secures $3.5M to drive eSIM services across travel"
News / Startups
Truely secures $3.5M to drive eSIM services across travel
By Mileva Sapic | October 2, 2024
Truely intends to release B2B2C services for major travel operators, airlines, airports, online travel agencies and service providers with $3.5 million in fresh funding. Read More
alt="What airlines wish they had in the disruption toolkit" title="What airlines wish they had in the disruption toolkit"
News / Technology
What airlines wish they had in the disruption toolkit
By Linda Fox | September 30, 2024
Airline executives want self-service apps for passengers during a disruption as well as decision making support systems but they also want more support from the top and joined-up thinking. Read More
alt="SeatBoost lands funding from International Airlines Group" title="SeatBoost lands funding from International Airlines Group"
News / Technology
SeatBoost lands funding from International Airlines Group
By Linda Fox | September 25, 2024
SeatBoost enables live auctions on mobile devices at the airport enabling passengers to bid to upgrade their seat and providing airlines with incremental revenue. Read More
alt="Q&A: Amadeus CTO on tech priorities, cloud and generative AI" title="Q&A: Amadeus CTO on tech priorities, cloud and generative AI"
News / Technology
Q&A: Amadeus CTO on tech priorities, cloud and generative AI
By Linda Fox | September 24, 2024
PhocusWire talks to Sylvain Roy, CTO of Amadeus, about prioritizing technology projects and implementing generative AI internally and externally. Read More
alt="Unpacking airline disruption challenges - data, communication, personalization" title="Unpacking airline disruption challenges - data, communication, personalization"
News / Technology
Unpacking airline disruption challenges - data, communication, personalization
By Linda Fox | September 16, 2024
With the global IT outage in July and a summer of strikes fresh on their minds, airline executives discussed how disruptions are managed, the importance of data and informing passengers at the... Read More
alt="Google will allow users to add U.S. passports to its digital wallet" title="Google will allow users to add U.S. passports to its digital wallet"
News / Technology
Google will allow users to add U.S. passports to its digital wallet
By Morgan Hines | September 12, 2024
The technology giant is beta testing the feature that will allow Google Wallet users to store their passport to use at select TSA checkpoints. Read More
alt="Lufthansa seeks startup partnerships, spins out Cosmos platform" title="Lufthansa seeks startup partnerships, spins out Cosmos platform"
News / Startups
Lufthansa seeks startup partnerships, spins out Cosmos platform
By Linda Fox | August 30, 2024
The hub has unveiled “Startup Gate,” a venture clienting platform to connect Lufthansa Group with startups, as part of a strategy to double down on partnerships. Read More
alt="How embracing a creator mentality can bolster travel marketing" title="How embracing a creator mentality can bolster travel marketing"
News / Online
How embracing a creator mentality can bolster travel marketing
By Morgan Hines | August 28, 2024
United, Hostelworld, Ryanair and other travel brands are cultivating a persona on social as engaging with audience has become a practical requirement for success for travel brands - and entertaining... Read More
alt="IATA aims to improve airline communication on interline bags" title="IATA aims to improve airline communication on interline bags"
News / Online
IATA aims to improve airline communication on interline bags
By Robert Silk - Travel Weekly | August 26, 2024
A new IATA initiative will help airlines better communicate with one another and with airports as they deliver checked bags across interline itineraries. Read More
alt="Meet the 10 winners of the 2024 Phocuswright/WiT Global Startup Pitch" title="Meet the 10 winners of the 2024 Phocuswright/WiT Global Startup Pitch"
News / Startups
Meet the 10 winners of the 2024 Phocuswright/WiT Global Startup Pitch
By PhocusWire | August 15, 2024
The next round of the competition will take place at WiT Singapore, October 14-16, where the audience will select the People's Choice winners in the Seedup and Scaleup cateogories. Read More
alt="Priorities, challenges and next steps for Lufthansa Innovation Hub" title="Priorities, challenges and next steps for Lufthansa Innovation Hub"
News / Technology
Priorities, challenges and next steps for Lufthansa Innovation Hub
By Linda Fox | August 13, 2024
Travel startups including Squake, Navit, Swifty and Uptrip have come out of the Lufthansa Innovation Hub. Now, at 10 years old, the corporate venture unit is looking at how it scales further, does more... Read More
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