Here's what happened in 2020, now be prepared for 2021News / OnlineBy PhocusWire | January 8, 2021Share The turn of the year is a natural time to both reflect and look forward.And while many are eager to banish 2020 to a tightly sealed box, stowed away and never reopened, how the industry considers its options for the year ahead is based almost exclusively on what has come before. A recovery in the sector will be dependent on many factors, including the availability and administering of vaccines at scale, how businesses can operate in the meantime in a safe environment for customers and staff, and what may have changed forever as a result of the pandemic.PhocusWire's theme month in December (2020 And Beyond) addressed all of those elements, as well as collecting details of some of the key moments and trends of 2020.First, we look back...Hot and not in travel startup funding during pandemic-stricken 2020PhocusWire editorial team's favorite interviews of 2020PhocusWire's newsmakers of the year 2020Tech challenges (and coronavirus) were the focus for rental managers in 2020VIDEOS: PhocusWire's most popular interviews 2020InPhocus, episode 32 - Ending the year with the best of 2020The most popular articles on PhocusWire in 2020Sounding Off: 2020 year in reviewAnd now we look forward...Three big ideas that will change hospitality in 2021Four trends that will shape business travel in 2021What will dominate 2021 hospitality tech trends? Digitization and dataAutonomous vehicles and natural language processing on travel's 2021 watchlistTourism organizations need to rethink their success metrics in 2021Travel trends in 2021 - prepare for a year of new opportunitiesWhat vacation rentals can learn from hotels about growthSix tech trends paving the way for transformation in aviationWhy it’s still the Roaring ‘20s for hotel revenue managementInnovation, recovery, renewal: What the travel industry can expect in 2021What to expect from hotel tech in 2021Millennials most likely to rent an RV in 2021What vacation rentals need to do in 2021 AirlineAirportAlternative AccommodationBusiness TravelCruiseDMOGround TransportationHotelMetasearchOnline Travel AgencyTourist OrganizationTours and ActivitiesTravel InspirationCoronavirusEditors Pick2020 And Beyond Month