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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.
alt="The similarities - and differences - of the early days of SaaS and GenAI" title="The similarities - and differences - of the early days of SaaS and GenAI"
Opinion / Technology
The similarities - and differences - of the early days of SaaS and GenAI
By Arden Agopyan - HotelRunner | October 10, 2024
The founder of HotelRunner explains why differentiation and problem-solving are key in an... Read More
alt="Marriott agrees to pay $52M, improve cybersecurity to settle multiple data breaches" title="Marriott agrees to pay $52M, improve cybersecurity to settle multiple data breaches"
News / Technology
Marriott agrees to pay $52M, improve cybersecurity to settle multiple data breaches
By Mitra Sorrells | October 9, 2024
The three data breaches, dating back to 2014, affected hundreds of millions of customers of both... Read More
alt="How AI search platforms may change travel marketing" title="How AI search platforms may change travel marketing"
News / Technology
How AI search platforms may change travel marketing
By Mark Frary | October 9, 2024
Natural language capabilities are changing how consumers search for answers to their travel queries -... Read More
alt="What Google's cookie reversal means for travel" title="What Google's cookie reversal means for travel"
News / Technology
What Google's cookie reversal means for travel
By PhocusWright Research | October 8, 2024
Google in July abandoned plans to deprecate third-party cookies and while that may be welcome... Read More
alt="Flexible living drives hospitality and residential technology convergence" title="Flexible living drives hospitality and residential technology convergence"
News / Technology
Flexible living drives hospitality and residential technology convergence
By Matthew Parsons | October 8, 2024
The growing number of mixed-use properties creates gaps for a new breed of tech-enabled hospitality... Read More
alt="Blockskye ready for the long journey to transformation" title="Blockskye ready for the long journey to transformation"
News / Technology
Blockskye ready for the long journey to transformation
By Michael B. Baker - BTN | October 4, 2024
With a handful of publicly announced customers, the Kayak for Business Enterprise tool - a... Read More
alt="Decentralized Identity Foundation hackathon kicks off with track focused on travel solutions" title="Decentralized Identity Foundation hackathon kicks off with track focused on travel solutions"
News / Technology
Decentralized Identity Foundation hackathon kicks off with track focused on travel solutions
By Mitra Sorrells | October 3, 2024
Developers entering the “Hospitality and Travel Challenge” have to demonstrate how decentralized... Read More
alt="Toyota invests $500M in electric air taxi maker Joby Aviation" title="Toyota invests $500M in electric air taxi maker Joby Aviation"
News / Technology
Toyota invests $500M in electric air taxi maker Joby Aviation
By Morgan Hines | October 3, 2024
Toyota's new funding is on top of $394 million in prior investments it made in Joby and is part... Read More
alt="The future of hospitality lies in the perfect balance between data and service" title="The future of hospitality lies in the perfect balance between data and service"
Opinion / Technology
The future of hospitality lies in the perfect balance between data and service
By Alan Young - Infor | October 3, 2024
Hospitality businesses need to walk a line between the use of data analytics to inform decisions and... Read More
alt="Priceline adds voice capabilities from OpenAI to "Penny" chatbot" title="Priceline adds voice capabilities from OpenAI to "Penny" chatbot"
News / Technology
Priceline adds voice capabilities from OpenAI to "Penny" chatbot
By Morgan Hines | October 2, 2024
Priceline's Penny chatbot can “hear” and understand user questions, predict needs based on historical... Read More
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November 13, 2024
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November 7, 2024
A triad approach for travel tech modernization
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November 6, 2024
Focusing a whole company around the traveler’s journey
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