Opinion

One day after announcing that chief commercial officer Vasu Raja would leave the company in June, American Airlines CEO Robert Isom acknowledged Wednesday that the airline made errors in rolling out its NDC strategy and vowed to make changes.... Read More

There is much AI can do to help make travel more sustainable, but to truly help the travel sector evolve the collective efforts of individuals, communities and governments will be needed.   ... Read More

As the VRMA Executive Summit opens next week, Matt Landau says that while professionalism is a baseline for vacation rentals, creative individuality is its heart.... Read More

Christian Watts, CEO of Magpie, looks back on what he calls "easily the biggest week so far for generative artificial intelligence - especially for the travel industry."... Read More

One day after the European Union added Booking.com to its list of "digital gatekeepers," Mirai's Javier Delgado analyzes the effect of Google's Hotel Ads changes on hotels.... Read More

The U.S. government is sending strong signals that algorithmic pricing solutions could represent a price-fixing conspiracy – a view hospitality professionals reject.... Read More

The technology solutions needed to sell and service airline tickets reflect the complexity of the airline industry itself.... Read More

In the second of two articles, Mario Gavira looks at how travel marketers can prepare for the potential impact of AI on search marketing.... Read More

In the first of two articles, Mario Gavira looks at trends in search marketing for travel and how artificial intelligence might impact the landscape.... Read More

If somebody builds the ultimate tool, which actually works, has access to all the world’s travel information and has all of the bells and whistles that one could hope for, does that mean people will actually use it?... Read More

How popular events such as the total solar eclipse and Taylor Swift's Eras Tour throw a spotlight on the challenges of dynamic pricing.... Read More

Processes enhanced by AI boost passenger experience while making the jobs of airport workers easier across individual aspects of airport operations.... Read More

AI can provide unparalleled opportunities for travel companies to streamline operations and enhance the overall customer experience.     ... Read More

Outpayce CEO David Doctor looks at how machine learning and AI are impacting travel payments.... Read More

Changes in consumer expectations along with the fact technology for selling multi-day tours is still in its infancy create a strong need for technical innovation in the tours and package business.... Read More