AirAsia

News / Online

AirAsia boosts super app with acquisition of Gojek operations in Thailand

By Corinne Wan - WebinTravel | July 8, 2021

The purchase is an all-share deal that will see Gojek receive shareholding worth $50 million in the AirAsia super app. Read More

News / Distribution

VIDEO: Reaping the emotional and financial value of airline loyalty

By PhocusWire | April 1, 2021

Mark Ross-Smith discusses the evolution to lifestyle programs from airlines and the drive toward personalization during a session at the PhocusWire Pulse event in March. Read More

News / Online

VIDEO: How one airline is rethinking every element of customer loyalty

By PhocusWire | March 26, 2021

AirAsia has shifted its loyalty strategy from providing passenger services to being a one-stop-shop for passengers to earn credit for tickets and numerous other consumer goods. Read More

News / Online

AirAsia calls itself an "OTA challenger" amid big digital travel ambitions

By Linda Fox | January 15, 2021

AirAsia.com is drawing on its 75 million customer base, loyalty program and joining the data dots to build its OTA. Read More

News / Technology

Airlines need new data sources to predict demand and gain flexibility

By Linda Fox | January 7, 2021

The airline industry has had 21 years of growth stripped from it in 2020. Managing cash burn and operational flexibility will be key to survival in 2021. Read More

News / Online

AirAsia boss on the Google threat and extending the brand

By Linda Fox | December 11, 2020

AirAsia Group boss Tony Fernandes believes airlines will end up outbidding each other on Google. Read More

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News / Technology

AirAsia introduces new COVID-clearance technology

By Mitra Sorrells | November 23, 2020

Known as Scan2Fly, the system determines passengers’ eligibility to travel before they arrive at the airport. Read More

News / Startups

Is Asia the example for travel technology's recovery?

By Linda Fox | November 12, 2020

Predictions for travel and mobility tech recovery in Asia from Lufthansa Innovation Hub, including a return for business travel and VC-backed funding to startups in the region. Read More

News / Distribution

Airline ancillary revenue projections slashed by half for 2020

By Linda Fox | October 1, 2020

Airlines are expected to report ancillary revenue declines of at least 40% for 2020 - but revenue rates are holding during this pandemic-hit year. Read More

News / Online

AirAsia and Trip.com Group unite in digital travel services pact

By Kevin May | August 10, 2020

Flights, hotels, airport transfers and activities are included in the sharing of inventory across both platforms, with Trip.com Group's premium members getting "upgraded privileges" when they book... Read More

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News / Online

Q&A: Travelfish's Stuart McDonald on the OYO and Instagram problems plaguing Southeast Asia

By Jill Menze | October 31, 2019

The Travelfish co-founder gets candid on why OYO's model is flawed, Google needs to relent and "influencers are like influenza." Read More

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News / Online

Southeast Asia a “melting pot of trends” in online travel

By Mitra Sorrells | October 30, 2019

Travel companies are expanding their offerings and forging partnerships to stay ahead in the fast-changing market of Southeast Asia. Read More

News / Online

AirAsia launches venture capital fund to grow startup base in Southeast Asia

By Jill Menze | March 5, 2019

The low-cost carrier’s venture arm, RedBeat Ventures, is establishing the VC fund - dubbed RedBeat Capital - alongside a strategic partnership with San Francisco-based startup accelerator and venture... Read More

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News / Online

Airlines, cruise lines see big gains in WeChat engagement

By Mitra Sorrells | February 28, 2019

According to a report from Dragon Trail Interactive, the top 10 airlines and cruise lines saw significant increases in WeChat activity in 2018. Read More