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News
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Online
Marriott launches travel management system for SMBs powered by Spotnana
By Mitra Sorrells
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July 9, 2024
Users can book hotels in the Marriott Bonvoy portfolio at discounted rates, as well as book flights, rail and rental cars. The system also includes access to live traveler data, real-time reporting and...
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News
/
Technology
Shiji, Amadeus, Otelier and more hospitality tech news from HITEC 2024
By PhocusWire
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June 27, 2024
Dozens of hospitality technology vendors released new and updated products this week during HITEC, the Hospitality Industry Technology Exposition and Conference, which wraps up today in Charlotte....
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News
/
Online
Vitruvian Partners increases stake in tour and activity marketplace Civitatis
By Mitra Sorrells
|
June 26, 2024
Founded in 2008 and based in Madrid, Civitatis offers 90,000 activities across 160 countries. The company said it had 10 million customers in 2023.
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News
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Technology
Accelya introduces new service to expedite NDC implementation
By Mitra Sorrells
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June 25, 2024
Accelya said FLX Select can help airlines implement NDC offer generation and order creation in 90 days.
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News
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Online
Nearly two-thirds who use social media for trip planning make a decision based on that content
By Phocuswright Research
|
June 25, 2024
For travelers who use social media for trip planning, platforms are one of the most popular online resources used for finding trip ideas, second only to general search by a close margin.
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Opinion
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Distribution
5 ways the airline industry can make dynamic offers succeed
By Rich Kassner - ATPCO
|
June 21, 2024
Data will help airlines deliver a dynamic offer that's more targeted to customers' preferences and optimized for their businesses.
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Interview
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Startups
STARTUP STAGE: Welcome Compass provides personalized guest guidebooks at scale
By Morgan Hines
|
June 20, 2024
Welcome Compass uses artificial intelligence to generate a personalized digital guide for guests that can include house rules, local recommendations, check-in/check-out instructions and more.
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News
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Technology
Booking.com and Flight Centre on measuring generative AI’s efforts to make travel better
By D.J. Catron
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June 12, 2024
At Phocuswright Europe experts from Booking.com and Flight Centre Travel Group weigh in on how generative AI is changing the travel industry.
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From Our Partners
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Technology
Ahead of the curve: Future-proofing travel programs
By PhocusWire
|
June 11, 2024
Navan's director of travel management, Ben Custance, explains current challenges and opportunities in business travel management.
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News
/
Distribution
Mystifly launches multisource air selling platform
By Mitra Sorrells
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June 11, 2024
Mystifly’s Smart Selling Platform (SSP) delivers source-agnostic air selling, servicing and revenue optimization.
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News
/
Startups
Jyrney and Blacklane partner for business travel ground transport
By Mitra Sorrells
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June 5, 2024
The partnership will give Jyrney’s corporate and travel management clients access to Blacklane’s chauffer services in more than 50 countries.
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News
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Online
With “innovationism” as its new philosophy, Trip.com Group comes roaring back
By Yeoh Siew Hoon - WiT
|
June 3, 2024
At its event last week, Trip.com Group leadership outlined the company's goal to be the number one OTA for flights in five years, powered by growth driven by higher-tier members and younger generations.
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Opinion
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Distribution
What American Airlines' Vasu Raja’s exit says – and doesn’t say – about NDC
By Jeff Klee - AmTrav
|
May 30, 2024
One day after announcing that chief commercial officer Vasu Raja would leave the company in June, American Airlines CEO Robert Isom acknowledged Wednesday that the airline made errors in...
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News
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Technology
7 GenAI use cases for consumer travel and internal operations
By Phocuswright Research
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May 29, 2024
As generative AI technologies evolve, the travel sector is poised to see significant changes in how services are marketed, sold and managed, making it crucial for companies to stay informed and adaptive...
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From Our Partners
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Online
Less is much more: The power of real curation in tours and activities
By Enrique Espinel - Civitatis
|
May 28, 2024
While increased options can lead to objectively better results, it can also cause anxiety, indecision and dissatisfaction for travelers.
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How an Uber-Expedia merger could redefine the travel experience
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Hotels embrace a new chapter in revenue management
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HomeToGo confirms discussions to acquire Interhome Group
News
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Technology
Tracking the evolution of maps in travel planning
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Hotel direct booking rates stabilize with mobile gaining share, report says
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The Phocuswright Conference 2024
The Phocuswright Conference 2024
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Hotel visit trends 2024: Insights and growth drivers
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A triad approach for travel tech modernization
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